HelpDesk Center

Announcements 1

• NEW HelpDesk Center!

FAQ 10

• Changing AOL Settings - Using App Passwords
• Changing Gmail Settings - Using App Passwords
• Changing Office 365 (Outlook) Settings - Using App Passwords
• Changing Yahoo Settings - Using App Passwords
• Deactivating a User

See all 10 articles

SK8 Guidebooks 2

• SK8 Membership Manager Guidebook
• SK8 Contribution Manager Guidebook

Eventbrite 3

• Creating an Eventbrite API Key
• Using the Eventbrite Manager
• Using your Eventbrite Integration with Paid Tickets

Installation Help 24

• Single PC Installation (SK8 Local)
• Upgrade from Servant Keeper 7 Local (to SK8 Local)
• Upgrade from Servant Keeper 6 (to SK8 Local)
• Upgrading on an Old PC and Moving to a New PC: Upgrading to SK8 Local
• Network Installation (SK8 Local)

See all 24 articles

Online Office 10

• Setting up your Online Office
• Navigating the Main List
• Enabling your Online Directory
• Inviting your Users
• Inviting your Members

See all 10 articles

Background Checks with Sterling Volunteers 2

• Integrating with Sterling Volunteers
• Sending a Background Check Request (using Sterling Volunteers)

Background Checks with Protect My Ministry 2

• Integrating with Protect My Ministry
• Submitting a Background Check (using Protect My Ministry)

Faithlife 6

• Importing Contributions from Faithlife Giving
• Using the Faithlife Giving Link Editor to Relink Donors
• Faithlife Giving Tutorial Video
• Exporting Gifts from Faithlife Giving as a CSV File
• Importing a CSV File of Gifts from Faithlife Giving

See all 6 articles

Vanco 3

• Connecting Servant Keeper to your Vanco Online Giving Account
• Viewing your Vanco Daily Processing Report
• Using the Vanco Link Editor to Relink Donors

Uninstall Help 2

• Uninstalling Servant Keeper 8 Local from a Mac
• Uninstalling Servant Keeper 8 Cloud from a Mac

Sacraments Manager 15

• Activating the Sacraments Manager
• Adding a Marriage Sacrament
• Adding your Seal
• Changing a Field Name
• Managing Sacrament Settings

See all 15 articles

Report Editor Basics 5

• Introduction to the Report Editor
• Enabling the Report Editor
• Showing hidden panels in the Report Editor
• Editing Reports Using the Report Editor
• Troubleshooting in the Report Editor

Mobile Apps 2

• Using the Mobile Ministry App
• Using the Greet & Attend App

SK8 Launch Call Information 6

• Membership - Adding a New Family
• Membership - Creating an Active Members Group
• Contribution - Entering and Posting Contributions
• Contribution - SK8 Introduced: Entering Contributions
• Membership - Managing Duplicate Records

See all 6 articles

Installation Help 19

• System Requirements for Servant Keeper 7
• Database Only Installation
• Manually Upgrading to Servant Keeper 7
• Mac Installation
• Mobile Ministry Installation on an Apple device

See all 19 articles

Import Tool (for Membership) 1

• Getting your Data Prepared to Import

Uninstall 1

• Uninstalling from a Mac

Apps 2

• Using the Mobile Ministry App
• Using the Greet and Attend App

Installation Help 5

• New Installation
• Upgrade from Check-In 1
• Mac Installation
• Check-In Mobile App Installation
• Installing your Godex DT4x Printer on a Mac

Barcode Scanner 1

• SK Check-In 2 Barcode Scanner Setup

Check-In Mobile App 3

• Enabling Events for Check-In Mobile
• Choosing Check In Methods for Kiosk Self Check In
• Using Kiosk Self Check-In