As of October 7th, 2019, Mac has released the new Catalina OS (10.15). This version of the Mac operating system is the first that requires all applications to be 64-bit. Any of your 32-bit programs, including Servant Keeper, will not function after upgrading to Catalina. Apart from 32-bit compatibility concerns, ServantPC cautions our users against updating to the new OS right away. With any brand new operating system, especially one that includes major changes such as this, it may take Apple some time to work out any bugs or issues after the initial OS release.

 

Our development team is working on a 64-bit version of Servant Keeper 8 to be compatible with the Catalina OS that should be available within the next 30 days. We ask that all Servant Keeper users hold off on upgrading to the new Catalina (Mac 10.15) OS until that time.


If you have already upgraded your macOS to Catalina: 

  • You can roll back your OS to the previous version by following the steps HERE. These steps are designed to be followed by an IT Professional, Apple Support, or other qualified individual.


If you haven't upgraded your macOS to Catalina yet:


  • Turn off Automatic Updates. You will still see occasional notifications that the update is available, but you can dismiss them and continue running your current version of macOS.

    • On Mojave, the setting is in "System Preferences > Software Update".

    • On High Sierra and earlier, the setting is under the App Store Preferences.

  • As always, be sure to have a current Time Machine backup. In the event that Catalina is installed, reverting to the previous OS will involve the assistance from Apple Support (1-800-275-2273) and a backup is needed to return to a working state.