Please follow these instructions to reinstall a Catalina compatible version of Servant Keeper 8 on a computer which was previously running Servant Keeper 8 cloud.


Download the Servant Keeper 8 app HERE


1. In your downloads folder, double-click on the Servant Keeper icon to install the Servant Keeper 8 app.


2. You will receive a message asking if you would like to move the Servant Keeper app to the Applications folder. Click on the [Move to Applications folder] button.



3. Open the Applications Folder and double-click on the Yellow Servant Keeper icon to launch Servant Keeper.


4. The Launcher will open.


5. To Connect to a cloud Database for Servant Keeper 8 Cloud customers.


a. In the Launcher window, click on the "Switch Database Type…" option.


       


    b. Click on the [Hosted Cloud Database] button.


       


c. Enter you Cloud Account Information in the Cloud Account window and click [Connect]. If you do not know your cloud account information, Click on the Lost Cloud Account link at the bottom of the Cloud Account window and enter the email you used to register your Servant Keeper Cloud account or call (570) 748-2800 option 2 to retrieve this information.


           


d. Select your database from the cloud database window and click the [Choose Database] button.