FAQ

Changing AOL Settings - Using App Passwords
AOL Mail requires some third-party apps to generate and use an app password in order to send mail on behalf of the AOL account. An app password is a long, r...
Fri, May 29, 2020 at 2:23 PM
Changing Gmail Settings - Using App Passwords
Gmail requires some third-party apps to generate and use an app password in order to send mail on behalf of the Gmail account. An app password is a long, ra...
Fri, Feb 26, 2021 at 2:11 PM
Changing Office 365 (Outlook) Settings - Using App Passwords
Microsoft Outlook in Office 365 requires some third-party apps to generate and use an app password in order to send mail on behalf of the Outlook account. A...
Tue, Sep 15, 2020 at 3:08 PM
Changing Yahoo Settings - Using App Passwords
Yahoo Mail requires some third-party apps to generate and use an app password in order to send mail on behalf of the Yahoo account. An app password is a lon...
Fri, May 29, 2020 at 12:08 PM
Deactivating a User
The steps below will guide you through deactivating a Servant Keeper user. Deactivated users will not be able to log in to SK, but all of the information en...
Tue, Dec 22, 2020 at 12:04 PM
Dymo Label Printer printing blank labels for Check-In
Dymo has released a statement on their Website (https://www.dymo.com/en-US) that they're having an issue with the Dymo software and the newest Windows ...
Thu, Mar 25, 2021 at 2:30 PM
How do I log in to the HelpDesk Center?
Open your Web browser and go to support.servantpc.com. If this is the first time anyone from your organization has logged in to the HelpDesk Center, c...
Tue, Apr 11, 2017 at 4:07 PM
How do I manage my billing online?
You can now edit your billing information, view invoices, and change your payment method for subscriptions online! To update your billing information, pleas...
Thu, Apr 27, 2017 at 4:55 PM
Is Servant Keeper 6 compatible with Windows 10?
We are unable to address Windows 10 compatibility issues with old versions of Servant Keeper, but the GREAT NEWS is we do have Servant Keeper 7 that...
Wed, Jul 27, 2016 at 10:32 AM
Malwarebytes
To disable Malwarebytes prior to a Web update: Open Malwarebytes by double-clicking on the icon at the bottom right-hand corner of your Desktop. (If yo...
Wed, Jul 11, 2018 at 12:57 PM