Version 7 of Servant Keeper is made up of 2 parts:

  1. Servant Keeper 7 database - holds all of the keyed information
  2. Servant Keeper 7 program - holds all of the files used to run SK7

If your Network Administrator does not want the entire Servant Keeper 7 program installed on  the server or main PC, he/she can install just the Servant Keeper 7 Database on the server and then share the Servant Keeper Database folder to all network users that will be using the Servant Keeper program.  

Servant Keeper 7 can be installed on either a client/server or peer to peer type network. The first part of this help sheet will walk through the steps to install Servant Keeper 7 on a client/server based network with only the database installed on the server and the Servant Keeper 7 program installed on the workstations

The second part of this help sheet will walk through the steps to install Servant Keeper 7 on a peer to peer network with the database and the program installed on the main PC, then installing the workstations so they connect with the SK database on the main PC.

NOTE: If you are using the Servant Keeper program on the server or main PC, you will need to  do the Peer to Peer network installation. This will allow you to install both the Servant Keeper program and Servant Keeper Database on the server or main PC.

 

 Servant Keeper 7 Database Only Installation

  1. Open the installation email and click on the Install Servant Keeper 7 link.

  2. When you are asked to Run or Save the file, click Run.

  3. The Setup Wizard will begin to run. The first window you will see is “Welcome to the Servant Keeper 7 Setup Wizard”. (See Figure 1) Click the [Next] button to continue the setup process.


  4. The next window in the database installation process is the License Agreement.  (See Figure 2) Please read the agreement so that you understand the licensing of the program before continuing with the installation of the database. If you agree with the license agreement, click the “I accept the agreement” radio button. Click the [Next] button to continue with the database installation or click the [Cancel] button to stop the installation process.


  5. You will now see the Install Type window. (See Figure 3) Since we are installing  just the Servant Keeper 7 Database, not the entire program, select the Database Only Install option.


  6. Next, you will see the New User Information window with the default User ID and Password for the new database. (See Figure 4) You will need this information to log in to the program for the first time. If you would like, you can print this information by clicking the [Print] button. Click the [Next] button to continue.


  7. The next screen, User Security Information, would only apply to customers upgrading from an older version of Servant Keeper. Since this is a new database, simply click the [Next] button to continue. (See Figure 5)


  8. The next window is where you will select the location for the Servant Keeper Database. (See Figure 6) The default location for the database installation is C:\Users\Public\Documents\Servant Keeper Database. If you would like to install the database to a different location on your server or main PC, click the [Browse] button and browse to the location to which you would like to install the database. If you are not sure where to install the database, please contact your Network Administrator. Click the [Next] button to continue with the database installation.

    NOTE: If you are not sure where to install your Servant Keeper Database, it is HIGHLY recommended  to contact your Network Administrator for further assistance. Although the Help Desk is well versed in the network installation of SK, they are not familiar with your network setup and can only suggest a location to install your Servant Keeper Database.


  9. The next window is the Ready to Install window. (See Figure 7) This window reviews all of the options that have been selected thus far. If all looks good, click the [Install] button to begin the Database installation. If you need to make any changes in the displayed settings, click the [Back] button.



  10. You will now see a window telling you that the Servant Keeper 7 Database has been installed. Click [OK] to complete the setup. You are now ready to share your Servant Keeper 7 Database to your network users.

    How to Share the Servant Keeper 7 Database on Windows Vista, 7, 8, 10, Server 2008, and 2012


NOTE: If you do not know how to properly set up a shared folder on your server or main PC and apply security settings and permissions on that share, please contact your Network Administrator for further assistance.

  1. Double click on the Computer (or This PC) icon on the Desktop or select the File Explorer from the Start menu.

  2. Browse to where the Servant Keeper Database is installed. The default location is C:\Users\Public\Documents\Servant Keeper Database.

  3. Right click on the Servant Keeper Database folder and choose Properties from the drop down list.

  4. Select the Sharing tab located at the top of the window. In the Sharing tab, click on the [Advanced Sharing] button.

  5. Click the check box next to “Share this folder”. The default share name will be Servant Keeper Database, the Help Desk suggests keeping this name.

  6. Click the [Permissions] button and make sure that “Full Control” is checked for “Everyone” in the Allow column.

  7. Click the [OK] button to save the permissions, then click [OK] again to save the advanced sharing.

  8. Click the Security tab at the top of the window. Click the [Edit] button, highlight “Everyone” in the “Groups or user names” list, and make sure that “Full Control” is checked in the Allow column.

    NOTE: If you do not see “Everyone” in the list of “Groups or user names”, use the [Add] button to add them. After “Everyone” is added, make sure they have “Full Control” selected.

  9. Click [OK] to save the security settings, then click [Close] to close the properties. You are now ready to do the workstation installation on your other computer(s).

How to Share the Servant Keeper 7 Database on Windows XP/Server 2003

NOTE: If you do not know how to properly set up a shared folder on your server or main PC and apply security settings and permissions on that share, please contact your Network Administrator for further assistance.

  1. Double left click on the My Computer icon on the Desktop.

  2. Browse to where the Servant Keeper Database is installed. The default database installation directory for Windows XP/Server 2003 is C:\Documents and Settings\All Users\Documents\Servant Keeper Database.

  3. Right click on the Servant Keeper Database folder and choose Properties from the drop down list.

  4. Select the Sharing tab located at the top of the window.

  5. Click the radio button next to the “Share this folder” option. The default share name will be Servant Keeper Database, the Help Desk suggests keeping this share name.

  6. Click the [Permissions] button and make sure that “Full Control” is checked for “Everyone” in the Allow column.

  7. Click the [OK] button to save the share settings.

  8. Click the Security tab at the top of the window. Highlight “Everyone” in the “Groups or user names” list and make sure that “Full Control” is checked in the Allow column.

    NOTE: If you do not see “Everyone” in the list of “Groups or user names”, use the [Add] button to add them. After “Everyone” is added, make sure they have “Full Control” selected.

  9. Click [OK] to save the security settings and close the properties. You are now ready to do the workstation installation on your other computer(s).

    Servant Keeper 7 Workstation Installation

    The Workstation installation can be done on any computer on your network only after you have completed either a full installation of Servant Keeper 7 with a New Database or a Database Only installation on your server or main PC. After that installation, you will need to share your Servant Keeper Database folder to your network users. If you do not know how to share a folder on your network, please contact your Network Administrator for assistance.

    Before doing an installation of Servant Keeper 7 on a Workstation, you will need to know where the Servant Keeper 7 Database is installed. It is important to know this information as it will be needed during the Workstation installation process.

    NOTE: If you do not know where your Servant Keeper 7 Database is installed, please contact your Network Administrator to retrieve that information before beginning the Workstation installation  process. Although the Help Desk is well versed in the network installation process of Servant Keeper, they are not familiar with your network configuration. For that reason, they will not know the location of your Servant Keeper 7 Database.

    1. Open the email with the link for installing Servant Keeper 7. Click on the link and  select Run. This will begin the workstation installation.

    2. The first window you will see is the “Welcome to the Servant Keeper 7 Setup Wizard”.  (See Figure 1) Click the [Next] button to continue the setup process.



    3. The next window is the License Agreement. (See Figure 2) Please read the agreement so that you understand the licensing of the program before continuing with the installation. If you agree with the license agreement, click the “I accept the agreement” radio button. Click the [Next] button to continue with the program installation or click the [Cancel] button to stop the installation process.


    4. You will now see the Install Type window. (See Figure 3) This help sheet is for  the installation type: “Workstation Install”. This option will install the Servant Keeper 7 program into a Servant Keeper 7 folder in C:\Program Files (or Program Files(x86)). This option allows you to connect to an existing shared SK7 database on your server or main PC. Click the [Next] button to continue with the install.


    5. The next window is Customer Information. (See Figure 4) Enter your Servant Keeper Customer ID number. Click the [Next] button to continue with the installation. If you would like to cancel the installation, click the [Cancel] button.


    6. Next, you will see the New User Information window with the default User ID and Password for a new installation of Servant Keeper. (See Figure 5) You will need this information to log in to the program for the first time. If you would like, you can print this information by clicking the [Print] button. Click the [Next] button to continue with the installation.

      NOTE: If the User IDs and Passwords have been changed within the program on the main/server computer, you will log in to the program with the new credentials your user(s) created.


    7. The next screen, User Security Information, only applies to customers upgrading from an older version of Servant Keeper. (See Figure 6) If you are installing Servant Keeper for the first time, simply click the [Next] button to continue.


    8. The next window is telling you where the Servant Keeper 7 program is getting installed. (See Figure 7) The Help Desk recommends keeping the default installation path as this makes getting updates to the program and assistance with the program much easier. Click the [Next] button to continue with the installation.


    9. The next window is asking where the Servant Keeper 7 Database is installed. (See Figure 8) Click the [Browse] button and select the location of your Servant Keeper 7 Database on the server or main PC. Click the [Next] button to continue.



      NOTE: Before doing a Workstation install, you will need to know where the SK7 Database is  installed. If you do not know where your database is installed, please contact your Network Administrator for this information before beginning the installation process. Although the Help Desk is well versed in the network installation of SK, they are not familiar with your network setup.

    10. The next window is the Ready to Install window. (See Figure 9) This window reviews all of the settings that have been made thus far in the installation process. If all looks good, click the [Install] button to begin the installation. If you need to make any changes in the displayed settings, click the [Back] button. If you would like to cancel the installation process, click the [Cancel] button.

    11. You will now see an Installing window that will show the progress of your installation.

      When the installation is complete, you will see a window telling you how many days are remaining on the SK7 demo, asking if you would like to register. If you have your registration information, click the [Yes] button--this will allow you to activate your program. If you do not have registration information at this time, click the [No] button and the Membership Manager will display the log on screen.

      If you do not register your program within 30 days, Servant Keeper will not open after the demo expires. In order to continue to use the Servant Keeper program you will need to register and activate the program.

      During the installation of Servant Keeper there will be a Servant Keeper shortcut placed on your Desktop. Double left click the icon and you will see the Servant Keeper 7 Launcher with the shortcuts for Administration Manager, Membership Manager and Contribution Manager. Simply click on the module you would like to work in and it will open to the logon screen.

      Servant Keeper 7 Peer to Peer Network Installation


    A peer to peer network is a network in which all computers are connected with the purpose of sharing files and exchanging data. A peer to peer network typically does not rely on a server as the central location for data and resource distribution.

    1. On the machine in the network that is going to store the Servant Keeper Database, open the installation email and click on the Install Servant Keeper 7 link.

    2. When you are asked to Run or Save the file, click Run and the installation program will begin to run.

    3. The first window you will see is the “Welcome to the Servant Keeper 7 Setup Wizard”. (See Figure 1) Click the [Next] button to continue the setup process.



    4. The next window in the installation process is the License Agreement. Please read the agreement so that you understand the licensing of the program before continuing with the installation of the program. If you agree with the license agreement, click the “I accept the agreement” radio button. Click the [Next] button to continue with the program installation or click the [Cancel] button to stop the installation process and close the Setup Wizard window. (See Figure 2)



    5. You will now see the Install Type window. There are 3 different Servant Keeper  7 program installation types and 1 Servant Keeper 7 database installation option. This help sheet is for the first program installation type: “Install Servant Keeper 7 with a new database”. This option will install the Servant Keeper 7 program into a Servant Keeper 7 folder in C:\Program Files (or Program Files(x86)) and will install the Servant Keeper 7 database in the Public My Documents folder. By default, this option will already be selected for you. Click the [Next] button to continue with the installation. If you would like to cancel the installation, click the [Cancel] button. (See Figure 3)


    6. The next window is Customer Information. Enter your Servant Keeper Customer ID number. Click the [Next] button to continue with the installation. If you would like to cancel the installation, click the [Cancel] button. (See Figure 4)



    7. The next window is giving you the default User ID and Password for a new installation of Servant Keeper. You will need this information to log in to the program for the first time. If you would like, you can print this information by clicking the [Print] button. Click the [Next] button to continue with the installation. If you would like to cancel the installation, click the [Cancel] button. (See Figure 5)


    8. The next screen, User Security Information, would only apply to customers upgrading from an older version of Servant Keeper. If you are installing Servant Keeper for the first time, simply click the [Next] button to continue. (See Figure 6) If you are upgrading from an older version of SK, read the information carefully.


    9. The next window is indicating where the Servant Keeper 7 program will be installed. The Help Desk recommends keeping the default installation path as this makes getting updates to the program much easier and getting assistance with the program quick and easy. Click the [Next] button to continue with the installation. If you would like to cancel the installation, click the [Cancel] button. (See Figure 7)



      NOTE: Remember: This is the program installation step. This is where the Servant Keeper 7  program will be installed. In the next step, you can choose where to install the Servant Keeper 7 database. The Help Desk recommends keeping both default installation paths. Keeping the default installation paths will aid in the ease of getting Help Desk Support and program updates.

    10. The next window is indicating where the Servant Keeper 7 database will be installed. The Help Desk recommends keeping this default location. If you install the database somewhere other than the default location, be sure to document where the database is getting installed. Knowing where your database is installed will aid in getting Help Desk Support when needed. Click the [Next] button to continue with the installation. If you would like to cancel the installation, click the [Cancel] button. (See Figure 8)


    11. The next window is the Ready to Install window. This window reviews all of the  settings that have been made thus far in the installation process. If the information is correct, click the [Install] button to begin the installation. If you need to make any changes in the displayed settings, click the [Back] button. If you would like to cancel the installation process, click the [Cancel] button. (See Figure 9)


    12. You will now see an Installing window. This window will show the progress of the installation procedure. (See Figure 10)



      After the installation is complete your Servant Keeper 7 Membership Manager will open. You will see a window telling you how many days are remaining on the Servant Keeper 7 demo and asking if you would like to register Servant Keeper. If you have your registration information, click the [Yes] button--this will allow you to activate your program. If you do not have registration information at this time, click the [No] button and the Membership Manager will display the logon screen. If you are using the Demo of Servant Keeper, you will have 30 days to register and activate your program. If you have not registered and activated your program within those 30 days, Servant Keeper will not open after the 30 days. In order to continue to use the Servant Keeper program you will need to register and activate the program.

    13. You are now ready to share the Servant Keeper Database to the network users. Please refer to the "How to Share..." sections above for instructions on how to share your database.

      NOTE: If you do not know how to properly set up a shared folder on your server or main PC and apply security settings and permissions on that share, please contact your Network Administrator for further assistance.

    14. After completing step 13, please refer to the "Servant Keeper 7 Workstation Installation" section above for instructions on how to do a workstation installation of Servant Keeper 7 on each additional computer.