Please note: This help sheet will guide you through the upgrade from Servant Keeper 6 to the Cloud (Hosted) database version of Servant Keeper 7.

  1. After purchasing the Upgrade to your Servant Keeper 7 Cloud Database you will  receive an email with your account information that you will need to connect to your Servant Keeper 7 Cloud Database. (See Figure 1) The email will be sent to the email address you selected to use for your SK 7 Cloud account. This email contains important information you will need during the upgrade process.


  2. Click the link or copy and paste it in a web browser to begin the upgrade process.  When prompted, click Run to start the download and begin the setup wizard. There may be a slight delay starting the setup wizard. When the wizard opens, you will see the Welcome window. (See Figure 2)


  3. The next window in the upgrade process is the License Agreement for your Servant  Keeper 7 software. (See Figure 3) Please read the agreement so that you understand the licensing of the program before continuing with the upgrade. If you agree with the license agreement, click the “I accept the agreement” radio button. Click the [Next] button to continue with the upgrade or click the [Cancel] button to stop the upgrade process and close the Setup Wizard window.


  4. The next window in the upgrade process is the Servant PC Cloud Services Terms  and Conditions of Use for your Servant Keeper 7 Cloud Database. (See Figure 4) Please read the agreement so that you understand the terms and conditions of use of the Cloud Database before continuing with the upgrade. If you agree with the terms and conditions of use, click the “I accept the Cloud Services Agreement” radio button. Click the [Next] button to continue with the upgrade or click the [Cancel] button to stop the upgrade and close the Setup Wizard window.


  5. You will now see the Install Type window. (See Figure 5) There are 2 different  Servant Keeper 7 program installation types. This help sheet is for the installation type: “Upgrade to Servant Keeper 7”. This option installs the Servant Keeper 7 program into a Servant Keeper 7 folder in C:\Program Files (or Program Files(x86)), and upgrades your Servant Keeper 6 data to your Version 7 Cloud Database. Click the [Next] button to continue with the installation and upgrade.


  6. The next window is asking you where your Servant Keeper 6 software is installed.  (See Figure 6) Click the [Browse] button to browse your computer or network for your Servant Keeper 6 installation folder. Once you have located it, highlight it and click the [OK] button. Click the [Next] button to continue with the installation and upgrade. If you would like to cancel the installation and upgrade, click the [Cancel] button.



    NOTE: If you are unsure of where your Servant Keeper 6 program is installed, you can check  this path by logging in to any module of SK6, choosing the Help drop-down menu at the top of the screen, and selecting Servant Keeper Help Desk. In the window that opens, look at the “Program Path”--this is where your SK6 program is installed. Be sure to close SK6 completely before returning to the SK7 install wizard.

    IMPORTANT: If you are using Windows Vista, 7, 8, or 10, Servant Keeper 6 must NOT be installed  in the Program Files or Program Files (x86) directory. To keep your data safe, data in the Program Files or Program Files (x86) directory will not upgrade to Servant Keeper 7. If you find your program is installed in this location, please call the Servant Keeper Help Desk for instructions on moving your SK6 program to the correct location prior to upgrading.

  7. The next window is Customer Information. (See Figure 7) Enter your Servant  Keeper Customer ID number. Click the [Next] button to continue with the upgrade. If you would like to cancel the installation, click the [Cancel] button.



  8. Next, you will see the New User Information window with the default User ID and  Password for a new installation of Servant Keeper. (See Figure 8) Since you are upgrading your SK6 information to SK7, you may disregard this message. Click [Next] to continue.

    NOTE: Upon the completion of your upgrade, you will be able to log in to Servant Keeper 7 using  
    the same User IDs and Passwords used in Servant Keeper 6.


  9. The next window is telling you where the Servant Keeper 7 program is getting  installed. (See Figure 9) The Help Desk recommends keeping the default installation path as this makes getting updates to the program much easier. Click the [Next] button to continue with the installation.

    NOTE: You will notice that the Servant Keeper 7 program is getting installed into the Program  
    Files (or Program Files(x86)) folder, this is a deviation of where Servant Keeper 6 was installed. Version 7 should be installed to the default location which is in the Program Files or Program Files(x86) folder. The Help Desk recommends installing Version 7 in the default location to aid in the ease of getting version updates.


  10. You will now see the Ready to Install window. (See Figure 10) This step will install  the Version 7 program on your computer. Click the [Install] button to begin the installation or click the [Back] button to review or make changes to any settings. If you would like to cancel the installation, click the [Cancel] button.


  11. You will now see the Servant Keeper program getting installed. (See Figure 11)

    Remember: Only the Servant Keeper 7 program is getting installed on your computer. Your  Servant Keeper 7 database will be located in the Cloud.



  12. After the program installation is complete, the “Customer Login” window will be  displayed. (See Figure 12) Enter the information in the email you received in Step 1. Click the [Connect] button to connect to your cloud database.


  13. The “Servant Keeper 7 Database Conversion Utility” window will now be  displayed. (See Figure 13) Confirm the Source and Target paths are correct, then click the [Start Database Conversion] button to begin the upgrade process.


  14. Once the conversion of the data is complete, you will see the “Conversion Completed”  window. Click the [OK] button. (See Figure 14)


  15. You will now see a window telling you how many days are remaining on the SK7  demo, asking if you would like to register. If you have your registration information, click the [Yes] button--this will allow you to activate your program. If you do not have registration information at this time, click the [No] button and the Membership Manager will display the log on screen. You may now log into Membership Manager using the User ID and Password you used in Version 6You are now ready to use your Servant Keeper 7 program! On the Main List, choose a group in the Select Group drop-down to see your data displayed.

    NOTE: It is recommended to remove the Servant Keeper 6 program shortcuts from your  
    computer(s) so users do not accidentally use the SK6 program. Any changes made in SK6 after 
    your conversion will not migrate to SK7.