Follow the steps below to guide you through installing Servant Keeper Check-In on your main/server computer.


  1. Open the Check-In installation email that you received and click on the link to  begin your download. (See Figure 1)


  2. If prompted, click the [Run] button to run the application.

    NOTE: The way that you run the application depends on your computer’s settings. If you are  unsure of how to run the download on your computer, please consult your administrator.

  3. You will now see the Setup window open to the Welcome screen. (See Figure 2)  Click [Next] to begin the installation.


  4. You will be prompted to enter your Customer ID number and Registration Code.  (See Figure 3) Fill in both fields and then click [Next].

    NOTE: If you do not know your Customer ID number or Registration Code, please call the SK  
    Help Desk at: 570-748-2800.


  5. The next step displays the License Agreement. (See Figure 4) Read through the  license agreement. To continue, choose “I accept the agreement” and click [Next].


  6. You will now see the Servant Keeper Check-In Release Notes. (See Figure 5)  This is a list of things that have been changed in the latest update. After reading the release notes, click [Next].


  7. You will be asked to select a Destination Location for SK Check-In. (See Figure  6) The default installation location is “C:\Servant Keeper Check-In”. The SK Help Desk recommends keeping this as the installation location. Click [Next] to continue.


  8. The next step will display where the program’s shortcuts will be created. (See  Figure 7) By default, the program will create a “Servant Keeper Check-In” folder of shortcuts on your Start Menu. It is recommended to keep the default folder name. Click [Next] to continue.


  9. The following window tells you that Check-In is now ready to begin installing on  your computer. (See Figure 8) Click [Install] to proceed with the installation.


  10. You will see a progress bar as your Check-In program installs. (See Figure 9)  When your installation completes, you will be taken to the next step.


  11. You may see the “Servant Keeper Check-In Quick Start Guide” open on your  screen. (See Figure 10) This guide will help you as you begin working in your Check-In program. Click the minimize button to hide the window for now. When the entire installation process has completed, you will want to go back and read through the Quick Start Guide.


  12. At this point in the installation process, you will see the “Servant Keeper  Check-In Web Update” window appear. (See Figure 11) If there is an update available, click [Download and Install Update]. If you are on the most recent version, click the [Close] button and proceed to Step 18 of this help document.


  13. Your Check-In update will begin downloading and a progress bar will appear.  (See Figure 12) When the download is complete, you will be taken to the next step.


  14. You will now see the Welcome screen to another Setup Wizard. (See Figure 13) This Setup Wizard will install the latest update(s) for the Check-In program. Click [Next] to begin.


  15. You are now ready to install the update(s). (See Figure 14) Click [Install] to  continue with the installation.


  16. You will see a progress bar as your Check-In update installs. (See Figure 15)  When your installation completes, you will be taken to the next step.


  17. Your Check-In update(s) are now done installing. (See Figure 16) Click [Finish]  to exit the Check-In Web Update Wizard.


  18. The Servant Keeper Check-In program is done installing on your computer. (See Figure 17) Click [Finish] again to close out of the Installation Setup Wizard.


  19. If you look on your desktop screen, you should see a new “Servant Keeper  Check-In” icon. (See Figure 18) Double-click on the icon to launch the Check-In Setup Wizard.



    NOTE: Before you continue, make sure to plug in (and, if necessary, install the drivers for) any  approved devices such as the magnetic strip reader, barcode scanner, or thermal label printer. If you do not wish to add your peripheral devices at this time, you will have the opportunity to add them to the program at any time after it is installed by going into the Check-In System Options.

  20. You will see the Welcome to the Servant Keeper Check-In setup wizard  window. (See Figure 19) This wizard will guide you through the initial setup process for Servant Keeper Check-In. Click the [Continue] button to proceed to the next step of the setup wizard.


  21. You will now see Step 1 of the wizard. (See Figure 20) In the top section of the  window, you will be asked to select the path to your Check-In Database File. The default location for the Check-In database is “C:\Servant Keeper Check-In\db\CheckInV1.ck1db”. If your database is not selected or is in a different location, click the [Browse] button to browse to the correct Check-In database file. When a valid file has been selected, green text will appear stating “Check-In Database Connected”.

    On the lower section of the window, you will be asked to select your version of  
    Servant Keeper 7: Local Database or Remote Database. If you have the Local Database version of the program installed and your SK7 database resides locally on one of your computers, choose the “Local Database” option. If you have the Hosted Database version of the program installed and your SK7 database resides in the Cloud, choose the “Remote Database” option.

    After making the appropriate selection, you will be asked to select the path to  
    your Servant Keeper 7 Database file:

    • For the Local Database version: the default location for the SK7  database is “C:\Users\Public\Documents\Servant Keeper Database\ServantKeeperData.sk7db”. If your database is not selected or is in a different location, click the [Browse] button to browse to the correct SK database file. When a valid file has been selected, green text will appear stating “Servant Keeper 7 Database Connected”.

    • For the Remote (Hosted) Database version: the default location for the  SK7 Database is “sk7dbxxxxx_1” (where the x’s represent your SK Customer ID number). If your database is not selected, click on the [Choose Cloud Database] button and select the correct database. When a valid file has been selected, green text will appear stating “Servant Keeper 7 Database Connected”.

    Click the [Continue] button on proceed to the next step of the wizard.


  22. In Step 2, you will choose from the list of Servant Keeper users which users  you would like to transfer to your Check-In program. (See Figure 21) This will allow the selected users to use their SK User ID and Password to log into the SK Check-In program. Untag any users that you do not want to import and click [Continue].


  23. In Step 3, you have the option to authorize all Head of Households and Spouses  in each family. (See Figure 22) If you check this box, it will allow the Head and Spouse in each family to check in and out the members of their family. If you uncheck this box, you will have the option to manually authorize at a later time. Click [Continue] to proceed.


  24. Step 4 gives you the options to choose the devices that you would like to use  with Servant Keeper Check-In. (See Figure 23) If you already have a USB Barcode Scanner, USB Magnetic Strip Reader, and/or a Printer installed, you can select it/them at this time. After you have selected the appropriate options, click [Continue].



    NOTE: If you have not installed your devices for “Step 24”, you will be able to add them at a  later time by logging into Check-In and selecting “System Options” under the Application Menu.

  25. On the Final Step, you have the option to review your settings before completing  the Setup Wizard. (See Figure 24) If everything looks correct, click [Finish] to apply your settings.


  26. If you selected to authorize Head of Households and Spouses in “Step 23” of  this help sheet, you will see a small “Please Wait” window appear as all of the HoH and Spouses are authorized. When the correct people have been authorized, you will automatically be taken to the next window. If you did not check this box in “Step 23”, proceed to the next step.

  27. The last window you will see is telling you that the setup wizard completed successfully.  (See Figure 25) If you would like the SK Check-In program to open at this time, click the option that says “Yes, run Servant Keeper Check-In’’. If you do not want the program to open at this time, click “No, do not run Servant Keeper Check-In”.



    NOTE: If you choose to open the program, you will be prompted to enter in a User ID and Password.  
    Remember to use one of the User ID’s/Passwords brought over from SK in “Step 22”.